We do! Payment plans are available on orders over $150 CAD through Sezzle, a secure and popular way to split your payments over 6 weeks while receiving your order right away! For more info on how Sezzle works, click here.

Please see our full Shipping & Returns page here.

Equilibrio Gems attempts to create the highest quality of products possible. If at any time there is a damage beyond the natural wear and tear of a jewelry item, please contact us within 90 days of purchase. We will advise you on the next steps for having the item replaced or repaired. The repair or replacement may be subject to additional fees agreed beforehand.

Prior to contacting us for your replacement or repair, please have your order confirmation and photos of the item in question ready to share with us.

To find a stockist in your area click here. Please note these stores only carry a select variety of Equilibrio Gems items. You may want to contact us or the store in advance to see what items they currently have in stock!